We aim to deliver orders between 7 to 10 working days once the funds have cleared the account. Order updates are sent either via email or text/Facebook messages. Day before delivery we will endeavour to send a text message on Mobile number provided or Facebook message to confirm the delivery time. (Please be aware these are estimated times only.)

On the day of delivery, driver will call customer before making delivery so please make sure that you speak to the driver and someone is at property for collection otherwise delivery will be returned and you will incur extra charges. We deliver to most part of UK main lands including England, Wales and some areas of Scotland. Any areas we don’t cover we will let you know. Should we receive any order in an area we cannot deliver, order will be cancelled and funds will be refunded.

Free delivery will be made on ground floor only; upstairs delivery will have extra charge of £20 per floor unless agreed at the time of order.  While we will do our best to accommodate any delivery requirements and dates, we cannot guarantee that these requests or requirements will be met. Special requirements and any delivery restrictions should be stated at the checkout in the notes section or you should inform us as soon as you place your order, ways to reach us are provided in contact us section.

In the unlikely event of damage being caused to your property by the delivery team, BEDS KINGDOM LTD will not accept responsibility for any damages or expenses. We shall not be liable for any loss, economic or loss of profit or otherwise, arising directly or indirectly from any delay, delivery or assembly of the products. Please note that adverse weather conditions may delay your delivery.

If you miss your delivery date/time for any reason and we are forced to rearrange delivery there may be a charge of £80 to cover the cost.